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Sales Fundamentals

 

This course has been carefully designed to help you better understand supply chain management. Before we begin with the main points of the course, however, we first need to complete some activities to help focus and maximize our learning experience. In Module One, we’re going to cover topics such as basic housekeeping, parking lot, training course objectives and action plans and evaluation. So, let’s get started.

 

Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.

By the end of the course, learners will be able to apply their knowledge of supply chain management as demonstrated by completing module activities and a course evaluation.

Identify how supply chain management relates to:

  • Customer satisfaction
  • Improving performance
  • Lowering costs
  • Product development

Define the terms:

  • Procurement
  • Upstream and downstream
  • Raw material
  • Forecasting
  • Carrying cost
  • Inventory
  • Order generation
  • Order taking
  • Order fulfillment
  • Returns management

Understand the levels of supply chain management and their effects

  • Strategic
  • Tactical
  • Operational

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