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Soft Skills

10 Soft Skills You Need

What are soft skills, anyway? Simply put, soft skills are the personal attributes that allows us to effectively relate to others

Being a likable Boss

Becoming a likeable boss is a difficult process, but it is one of the essential characteristics that enables great communication and employee relationships.

Customer Service

Customer Service is a service that is provided to customers before, during and after purchasing goods and services. This course aims to help you increase customer satisfaction and minimize conflicts with customers.

Handling Difficult Customers

This course can help you develop skills to adapt to the challenges difficult customers pose and extend these skills to handle difficult people and situations throughout your daily life.

Communication Strategies

For the better part of every day, we are communicating to and with others. This training course will help participants understand the different methods of communication and how to make the most of each of them.

Emotional Intelligence

Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally intelligent in your workplace.

Creative Problem Solving

Successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This training course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.

Developing Creativity

Creativity and innovation will improve your chances of success in business and in life. Fortunately, there are steps that can be taken to inspire you and develop your creative mindset.

Team Work and Team Building

A strong team is the key for any successful business and this course will encourage participants to explore all aspects of a team and how they can be an effective team performer.

Motivating your Sales Team

Developing a solid set of strategies for motivating your sales team will not only increase your bottom line, but will increase team member satisfaction and retention. Taking the time to figure out how best to prepare and motivate your sales team is one of the best investments you can make in your organization.

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