Customer Service is a service that is provided to customers before, during and after purchasing goods and services. This course aims to help you increase customer satisfaction and minimize conflicts with customers.
For the better part of every day, we are communicating to and with others. This training course will help participants understand the different methods of communication and how to make the most of each of them.
Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally intelligent in your workplace.
Successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This training course will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
Developing a solid set of strategies for motivating your sales team will not only increase your bottom line, but will increase team member satisfaction and retention. Taking the time to figure out how best to prepare and motivate your sales team is one of the best investments you can make in your organization.
This program will give you a practical understanding of the English Language both written and spoken. General English is aiming to train you in all four communication skills which are speaking, reading, listening, writing by also focusing on grammar, vocabulary and pronunciation.Read More
In the global environment, it has became common for non-native English speakers to study business English as a tool. In the business world, English should not be underestimated in order to have a successful career on an international level. English not only determines employment opportunities, but it also broadens your choice for places to live.Read More